top of page

All Sidekick Articles


Gen Z and the new education compact
We canter through how Gen Z is reshaping our approach to learning and work, based around an article from Balderton.


Construction keeps starting over: the $1.6T elephant in the room
Each construction project brings new people and new expectations, but when knowledge doesn’t flow and compliance gets reinterpreted on every site, the sector repeats its most costly mistakes. A new layer of tools is helping teams preserve both insight and integrity. We dove into this space.


Handling Client Review Meetings - a practical guide
Forming your Business Review Process in a repeatable, impactful way, is key to maintaining healthy relationships with your key customers. This guide from Andrea Spillman-Gajek gives you tips on preparing for the review, what do during the review and how to follow-up for maximal impact.


Factories don’t run on machines alone: the $1 Trillion skills gap in manufacturing
Factories are evolving, but without a workforce enablement layer, the machines won’t matter. Let’s fix that before production grinds to a halt. We explore the market for learning and work solutions tackling this important problem.


AI stocks faltered, exposing a human skills gap
Recent stumbles in AI company shares led to some suggestions that AI hype is over-egged and that the consequences for the workforce may be lower than initially expected. We disagree. Learning holds the key to its effective use and wider proliferation across our economies.


Brighteye Recommends: The $200bn blue collar staffing market ripe for AI disruption
We enjoyed reading Michael Stothard's article outlining firstminute capital's blue collar thesis. We wanted to add our spin, given the work we did earlier in the year on AI hiring tools.


Could a U.S. Government program deliver education technology breakthroughs?​
In a Sidekick exclusive, Ed Metz and Eric Tucker dive into the effectiveness and success of a US Government program designed to catalyse education and learning breakthroughs.


Research Tools: breaching new frontiers
Research is a powerful driver of progress, helping us explore and understand the unknown, build new knowledge, and solve complex problems. We dive into how tools used in scientific, technical and academic research are evolving, including a market map.


Why Edtech is core infrastructure for the AI economy
A quick article on how Sana's new partnership with the Swedish government is a great example of how Edtech is central to realising societal gains from AI.


Why we invested in Shakers
When we met Héctor , Nico , Jaime and Adri in July 2023, it was clear they were building more than just a product, they were creating a...


Beyond the benchmark: rethinking the ARR-to-CSM ratio
Brighteye's Customer Success mentor, Andrea Spillman-Gajek, dives into guidelines on ARR - Customer Success Manager Ratios, with points on how the ratio can vary by company, setting the preferable ratio, understanding if your ratio is wrong or right and other metrics to consider.


Why NPS isn't enough: the right evidence at the right time
Libby Hills builds on her first article which focused on impact as a value-driver, focusing here on how startups should approach gathering evidence, including how AI can help.
bottom of page