All Sidekick Articles

Brighteye's Customer Success mentor, Andrea Spillman-Gajek, dives into guidelines on ARR - Customer Success Manager Ratios, with points on how the ratio can vary by company, setting the preferable ratio, understanding if your ratio is wrong or right and other metrics to consider.

Libby Hills builds on her first article which focused on impact as a value-driver, focusing here on how startups should approach gathering evidence, including how AI can help.

We spoke with Gabriele Mazzini, the lead architect of the EU's AI Act to understand how the act came together and what it means for startups

A dive into the use of AI for training in corporate environments, featuring expert comments, a market map, and views on opportunites.

A dive into the use of AI for enhancing productivity in corporate environments, featuring expert comments, a market map and opportunities.

We sat down with Gabriele Mazzini, Architect and Lead Author of the EU's AI Act, to get his reflections on the Act, including his critiques.

A dive into the use of AI for hiring processes, looking at workforce trends before diving into a market map and associated analysis.

Libby Hills from the Jacobs Foundation dives into the financial case for measuring and proving your company's impact.

The first episode of the Brighteye Sidekick podcast dove into the state of Edtech in 2024, highlighting the trends, challenges, and...

In your early days, churn can be catastrophic, and proactive Customer Success is often the difference between surviving and thriving.

A dive into post-16 pathways, including a market map, policy overview, and description of opportunities in the space

The European Edtech Funding Report 2025 has landed! Check it out for global and European insights on all things Edtech and its adjacencies.