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All Sidekick Articles


Factories don’t run on machines alone: the $1 Trillion skills gap in manufacturing
Factories are evolving, but without a workforce enablement layer, the machines won’t matter. Let’s fix that before production grinds to a halt. We explore the market for learning and work solutions tackling this important problem.


AI stocks faltered, exposing a human skills gap
Recent stumbles in AI company shares led to some suggestions that AI hype is over-egged and that the consequences for the workforce may be lower than initially expected. We disagree. Learning holds the key to its effective use and wider proliferation across our economies.


Brighteye Recommends: The $200bn blue collar staffing market ripe for AI disruption
We enjoyed reading Michael Stothard's article outlining firstminute capital's blue collar thesis. We wanted to add our spin, given the work we did earlier in the year on AI hiring tools.


Could a U.S. Government program deliver education technology breakthroughs?​
In a Sidekick exclusive, Ed Metz and Eric Tucker dive into the effectiveness and success of a US Government program designed to catalyse education and learning breakthroughs.


Research Tools: breaching new frontiers
Research is a powerful driver of progress, helping us explore and understand the unknown, build new knowledge, and solve complex problems. We dive into how tools used in scientific, technical and academic research are evolving, including a market map.


Why Edtech is core infrastructure for the AI economy
A quick article on how Sana's new partnership with the Swedish government is a great example of how Edtech is central to realising societal gains from AI.


Why we invested in Shakers
When we met Héctor , Nico , Jaime and Adri in July 2023, it was clear they were building more than just a product, they were creating a...


Beyond the benchmark: rethinking the ARR-to-CSM ratio
Brighteye's Customer Success mentor, Andrea Spillman-Gajek, dives into guidelines on ARR - Customer Success Manager Ratios, with points on how the ratio can vary by company, setting the preferable ratio, understanding if your ratio is wrong or right and other metrics to consider.


Why NPS isn't enough: the right evidence at the right time
Libby Hills builds on her first article which focused on impact as a value-driver, focusing here on how startups should approach gathering evidence, including how AI can help.


The inside story of the EU's AI Act from the person that wrote it - with Gabriele Mazzini (Part 2)
We spoke with Gabriele Mazzini, the lead architect of the EU's AI Act to understand how the act came together and what it means for startups


AI for Training - the evolution of corporate training
A dive into the use of AI for training in corporate environments, featuring expert comments, a market map, and views on opportunites.


AI for Enhancing Productivity - learning in the flow of work
A dive into the use of AI for enhancing productivity in corporate environments, featuring expert comments, a market map and opportunities.
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